Mystery shopping for parking

Know how every location is really performing.

Parking PI sends experienced shoppers to your sites and turns what they find into clear scores, photo evidence, and month over month trends. Everything in one place.

A proprietary platform by JD Enterprises.

What we shop

One team for every kind of shop.

Pick a program and see what a shop looks like. Tap the answers to watch the score respond, the same way our shoppers score your sites in the field.

Valet shop
Terminal Valet
93EST
1. Greeted within 30 seconds
2. Vehicle handled with care
3. Retrieval time
Tap any answer to see the estimated score update.
How it works

Three steps to a clearer picture.

You set the standard. We do the legwork. You get the answer.

01

Tailor it.

We shape the scorecard and the shop around what matters to your operation, from valet timing to safety.

02

Shop it.

Experienced shoppers visit your locations and record what they find, backed by photos on every visit.

03

Report it.

Reviewed results land in a live dashboard you can read at a glance or export in a single click.

A look inside

Your locations, at a glance.

Every shop rolls up into one live view. The scores, the trends, and the detail behind them.

Parking PIViewing: All Clients

Dashboard

Mystery shop performance overview
Total Shops
0
18 this month
Avg Score
0
3 vs last month
Pending Review
0
122 reviewed
Locations
0
5 clients
Coverage
22/24
92% this month
On-Time Rate
0%
14 shoppers
Performance Trend
60708090100JulAugSepOctNovDecJanFebMarAprMayJun
Score Distribution
91AVG
90 and up48%
80 to 8934%
70 to 7912%
60 to 694%
Under 602%
Section Performance
Cleanliness94
Staff and Service91
Safety89
Signage and Wayfinding86
Equipment83
Recent Activity
Terminal ValetSkyPark
962h
Downtown GarageMetro Retail
944h
Airport Lot ASkyPark
886h
Medical CenterHealthCo
721d
Score Heatmap, location by month
Jan
Feb
Mar
Apr
May
Jun
Downtown Garage
Airport Lot A
Medical Center
Terminal Valet
Midtown Ramp

Sample view. Your dashboard fills with your own locations and results.

Why it works

Evidence, not impressions.

A photo on every visit

See the condition of each site for yourself, with time stamped images attached to every shop.

Consistent scoring

The same scorecard on every visit, so results compare cleanly from one site and one month to the next.

Trends over time

Watch each location move month to month, and catch a decline early, well before it reaches a customer.

Findings that get owned

Each issue becomes a tracked item with an owner and a status, followed all the way to resolution.

Who is behind it

Built by parking people.

Parking PI is the proprietary mystery shopping platform of JD Enterprises.

We spent years running these programs by hand, then built the system we always wanted. Today your program runs on it, with the reporting done for you and people who know parking standing behind every result.

3,000+mystery shops since 2015
More about JD Enterprises

See your own locations in it.

We will shop one of your sites and walk you through the report. No cost, and no commitment.